You already know not to yell at the customers or allow employees to work with you who consistently promote extreme political views. These are the novice lessons that practically everyone is aware of. And yet there are still hundreds of companies destroying their online reputations through causing bad interactions with...
Read moreSocial media is a minefield. Get it wrong and you could completely ruin your company, which is one of the main building blocks of social media. People don’t forget when companies mess things up, and sometimes even apologizing could still leave you with a nasty headache. The key online reputation...
Read more2016 is a landmark year because it’s the time where people are finally realizing that online reputation matters. They have to seriously consider what people are saying about them, why they are saying it, and how to maximize word of mouth marketing. There are many key questions to ask about...
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